Guaranteed 4-hour Priority Callout response, scheduled maintenance and new installations for data cabling, access control and CCTV — one number to call whether something's broken, due a check-up, or being built from scratch.
A locked-out door, a dead camera feed or a card reader that's stopped talking to the panel doesn't wait for a convenient time. Our Priority Callout service gets an engineer to you within 4 hours, guaranteed — booked and paid for online, currently London only. £300 call-out fee on weekdays, £415 on weekends, then £60/hour on top, excluding materials, invoiced separately once the job's done. We'll ask for the site address and, if you can, a photo of the issue when you book, so the engineer arrives prepared.
Alongside callouts, we set up scheduled maintenance for the systems we install and, where compatible, systems installed by someone else — battery checks on access control panels, camera health checks, cable and connector inspections — so small issues get caught before they cause downtime or a security gap. Maintenance visits and new installations run further afield, across England as far north as Manchester.
And when it's time to expand rather than fix, the same team handles new installations, extensions to existing systems, and upgrades — so whoever answers the phone already understands your site's history.
Priority Callout is for urgent faults in London. If you would rather prevent them, our planned servicing and maintenance covers access control, CCTV, cabling, fibre, Starlink, AV and comms rooms on a schedule that suits your site, priced on enquiry after a survey.
Priority Callout guarantees an engineer within 4 hours and is booked and paid for online — £300 call-out fee on weekdays, £415 on weekends, then £60/hour on top, excluding materials, invoiced separately after the job. It currently covers London only — call or WhatsApp us directly if you'd rather not use the form.
Your contact details, the site address, and a description of the issue. A photo is optional but helps the engineer arrive prepared, and any access details (keysafe code, parking, who to call on arrival) are also optional but useful.
Yes, we set up scheduled maintenance visits for access control, CCTV and cabling infrastructure so faults are caught before they become failures.
In most cases yes — we'll survey the existing system first to confirm compatibility before quoting for ongoing maintenance or callout cover.
Yes. Our servicing and maintenance service covers scheduled visits for access control, CCTV, cabling, fibre, Starlink, AV and comms rooms in London and England as far north as Manchester.
Got a job on? Tell us what you need cabled, wired or secured and we'll come back with a quote.
Chat on WhatsApp